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Delivery Charges
Standard delivery within Australia:
– Free delivery for all orders of $250.00 (incl GST) and above shipped domestically (within Australia)
– $15.00 delivery fee for all orders under $250.00 (incl GST) shipped domestically (within Australia)

We deliver via Australia Post, Fastway Couriers, Couriers Please and other freight companies as required.

Delivery Locations
Access Linemarking Equipment/Access Industrial Products (ALE/AIP) can deliver anywhere in Australia. International delivery is currently not available online. We are also unable to deliver to PO boxes in some instances, please call 07 3206 9883 for more information.

Estimated Order Timeframes
We aim to despatch all orders within 1-3 working days. If an item is out of stock you will be contacted at the earliest opportunity and advised of the time frame. Once the order has been despatched the estimated delivery times are as follows:
QLD 1-3 days
WA 5-7 days
Remote Areas 6-10 days

Please note that these delivery time frames are estimates and are not guaranteed.

Delivery Tracking
Order tracking number is available on request.

Should you have any questions about your order once it has been despatched you may contact ALE/AIP via email or phone 07 3206 9883.

Receiving your order
Courier deliveries generally occur Monday – Friday between 9am-5pm. Unfortunately we cannot currently arrange deliveries for specific days, times or weekends. If you are not available when the delivery driver arrives, a card may be left for you with details on how to re-arrange your delivery. Re-delivery fees may apply.

Deliveries that require a forklift or loading dock
If you are ordering a large item that requires a forklift or loading dock for delivery, you must have the facilities available for the delivery. Please note that if the delivery arrives and a forklift or loading dock is required but not available, the delivery will be aborted and you will be charged a re-delivery fee.

Please refer to Clause 5 in the Access Industrial Products Terms & Conditions of Trade document.

Please choose carefully as refunds are not provided where you have simply changed your mind, made a wrong selection or found the item cheaper elsewhere. We recommend you carefully review your order before finalising your shopping cart and proceeding with checkout. Please refer to Clause 11 in the Access Industrial Products Terms & Conditions of Trade document.

Thank you for shopping with Access Linemarking Equipment, we look forward to providing you with the very best products and service.

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